In an office setting, what would be a common example of a soft skill?

Study for the KCCMA Administrative Assisting Test. Use our flashcards and multiple choice questions with hints and explanations. Prepare thoroughly for your exam!

Teamwork is considered a soft skill because it revolves around interpersonal abilities and collaboration rather than technical or hard skills. Soft skills involve how individuals interact and work with others, including communication, empathy, and the capacity to collaborate effectively in a group setting. In contrast, skills such as typing speed, technical writing, and software proficiency are considered hard skills; they are more quantifiable and specific to certain tasks. Hard skills can often be taught through training or education, while soft skills are typically developed through experience and self-awareness in social environments. Therefore, teamwork effectively embodies the essence of a soft skill as it requires effective interaction and cooperation among team members.

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